Is it THAT bad? We contacted our dealer who said bring it in. 15 Paint problem of the 2017 Mazda CX-5 Failure Date: 12/22/2017 There is a defect in the red soul crystal metallic paint. 7.99 (0.08/count) I took it to the dealer (The service manager has been great) I bought my Mazda CX5 Soul Crystal Red in July 2018 and Noticed chips of paint missing NOT HAPPY! explanation show up. but it isnt the same. My 2017 Soul Red Metallic 6 has lots of small chips in the hood and bumper at 50k miles. 2nd after that would be a Ceramic Coat, which can help prevent chips simply via the coating applied. Its incredibly complex and can cause long-term damage to a vehicle if done incorrectly. front and back bumper, and hatch). Ugh I'm so sorry to hear this and wish you the best of luck. Most of our products are available with either our UC-410 MS 2K Polyurethane clear or our UC-210 HS Glamour Polyurethane clear. I bought a brand new red Mazda CX5 in April 2017 and I noticed chips on the hood and . After the cleaning one shakes the pen for a. The paint easily chips despite it being a $1000 upgraded paint color. It's costing my insurance company $4000 to repair. A high-end ceramic coat is almost mandatory on new cars these days if you want the factory paint & clear coat to be as durable/protected/unblemished as possible. With less than 30,000 miles the Mazda red soul paint began chipping. Finally, an effect coat, which will help to correctly direct the metallic particles of the colour. Mazda's exclusive 3-layer paint retains clear top and translucent middle coats. I have seen many people complaining about this issue with Mazda online, it needs to be investigated for a possible class action law suit. CX30Talk.com is not in any way affiliated with Mazda Motor Corporation, VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Mazda's soul crystal red paint on my Cx-5 that has only 12000 miles and is garaged daily has 12 or more chips on the hood and several on the door. Formulate the first coat based on the indications provided in the colour software. Vehicle Details on this Used 2023 Mazda CX-5 2.5 S Preferred Plus Package SUV Certified 1954 30 78216 Automatic Carfax Available located in San Antonio Texas 7MMVABCM1PN106855 We have 7 different locations across Chester, Montgomery, and Delaware counties. I am really disappointed. Step one is to clean the area. Scratches, Perfectly - OEM Mazda Accessory # 00009246V (0000-92-46V) Sport Mazda North (321) 300-7266. [email protected]. the body. The CX-5 has performed flawlessly with zero issues. Price is plus tax, state fees, and dealer doc fee of $899. to the dealership for inspection. Of course, this won't solve the problem entirely, but you can also consider getting the pain touched up by a specialist in the longer term. 1400 miles on my black cx30 and i have washed it a number of times and nothing to be seen. After they painted it there were 2 colors of paint. " Hi, I have done that recently, service manager took some pictures and sent them off to Mazda Canada. Consumer complaints have decreased significantly since 2019 as well. Mazda needs to face this issue head on and fix it it once and for all. I took it in at 200 miles to get done, and it already had 3-4 chips on it, My 2015 Soul Silver paint has not held up well lots of chips, scratches, and a few chips that have begun to rust. shopping for a soul red gt reserve. I keep my car washed, waxed and garaged. The body shop told I purchased a new MX5 in soul red in September 21. I arranged to borrow a car for the week. Page 21: Find Red 2002 to 2023 Mazda Miatas for Sale on Oodle Classifieds. Sad to hear that paint is still a problem. 2. Not one stone chip in the paint to speak off. This red automotive paint color is most commonly known as Soul Crystal Red. I have 2 rock chips: one that went through the 3M film on a lower part of the bumper (it must have been a huge rock - but it's just a small mark) and one on the unprotected A pillar, also very small. See Of course, the car will still get rock chips, but at least you'll be able to avoid all of the minor chips if you didn't have protection. So far, there has been nothing to report. I have about 10-15 on the hood, and several on the sides. When I got the car after up January 2018 I think I am in for a fight because it didnt happen in the He said they could get it repainted but it would take 3+ weeks. Our images and video focus on the largest of the scratches we repaired, but we also did a few stone chips on the hood. Many would recommended 3M ppf, but if you can find an installer, go with Autoflex Spray shield. The Fora platform includes forum software by XenForo. The chips are enough to eventually rust the metal. Told the dealer about flaking, they took pictures and sent to Mazda and They also need to be continually checking repair procedures released by a cars manufacturer before they even begin a repair. Two of the colours that I like. The secondary issue is that to paint correct a SRC is tremendously hard to do due to the paint process. dealership. If you barely touch it on something the paint chips off and Mazda is claiming there is nothing wrong and it is just from road debris. same (different sizes, but all are little chips like a hole just fell out of the paint). Unfortunately, it suffered some visible scratches when it was parked next to a vehicle whose owner was careless and opened their door into the CX-5, causing minor damage to the paint. ## #vpic# 1 - check digit (9th position) does not calculate properly #vpic#. The car sits in the driveway 99% of the time with direct sun. One big one in particular happened in the first 5k miles (mostly just bad luck with some road debris). It does not look yellow at all, but yes you can see the line on the hood where it ends. Owners of used Mazdas with expired warranties have to pay out of their own pockets to make the necessary repairs. me that Mazda refuses to pay them even half of what the job is worth. He documented them all and Mazda footed a full repaint in the front clip and pillars- and I just paid a couple hundred under the table for the scratch. Yes, my wife's CX-5 2018 chipped if you looked at it wrong. Given this paint is an extra charge I would not expect this. But, it's not cheap, so prepare to spend a few thousand or so for that level of protection. The paint on my car is chipping off down to the metal. working good. life time new car, for six months (out of 24 that I've owned it) We await the return of our car I eventually got a call, and they told me they'd been in touch with our dealer and instructed them to do the repair, so I simply made an appointment and went from there. During the first maintenance visit, we picked up the Mazda touch-up paint kit and opted to give it a try to see how well it could hide scratches in the special Soul Red Crystal Metallic paint. The color formulation has been used between 2017 and 2023, primarily by Mazda. claimed chips caused by the stone!. View our Findlay Mazda inventory to find the right vehicle to fit your style and budget! We'll see. Collision repair can be confusing. When I worked for Mazda, it was only 2017.0 CX5's and Mazda 6s in Soul Crystal Red and Machine Grey with the problem. Picked Machine Grey. Also please check out the I'm I told the dealer, and although the car was 14 months old, they said I have a number of paint nicks Most who worry about paint chips get a paint protection film applied when the car is new. Is it so complex to obtain an accurate reproduction of this colour in the body? You are using an out of date browser. Where can I buy Soul Red 41 v Paint, either on line or in Tauranga? I had a 2017 Mazda CX5 and had all the problems with the paint that I am reading. Mazda CX-5 Signature with i-Activ AWD and off-road traction assist $37,405. Contains hate speech or attacks an individual, Nudity, pornography, or sexually explicit content, 2021 Mazda CX-5 Grand Touring AWD For Sale, 2020 Mazda CX-5 Grand Touring AWD For Sale, 2019 Mazda CX-5 Grand Touring AWD For Sale. Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Mazda glamorizes the color to be full of vibrancy and energy with an increased depth and glossexemplifying the beauty and sophistication However, if you were to do an online search for Mazda soul red paint will give you plenty of results of customers sharing the same complaint: chipping paint. You ** HEADS-UP DISPLAY**.2018 Mazda Mazda6 Grand Touring Reserve SKYACTIV-G 2.5L I4 DOHC 16V FWD 6-Speed Automatic Soul Red Crystal Metallic23/31 City/Highway . It doesnt make sense when this color has been nothing but stress for Mazda owners across the country. They changer $595 for this color and then want me to pay even more to have a full body repaint and to get the proper protection for it. I contacted Mazda corporate. 2022 Mazda 2.5L CX-30 Carbon Edition (CE) Crossover 6-AT AWD - Polymetal Gray Metallic - 02-2022 to ??? Mazda CX-30 : Touch-Up Paint Products. I just ordered it (with other parts), so we'll see what happens. I had the same problem. IMO the combination is worth it if you are buying a new car. SUN: Closed. Prior to the touch-up treatment, the scratches were easily recognizable from about 10 feet away. What is the name of the pen, where can I find it? oz. on the front. This is primarily because the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. Check your paint code. Apply two regular and even coats over the entire surface.This will provide extra chemical and mechanical resistance to the finish and prevent the clear coat from copying the structure of the base, which could lead to possible painting defects. Warranty check on Tuesday I will post the dealers response but intend to JavaScript is disabled. 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I'd recommend getting a ceramic coating or your car waxed to prevent chip damage. Hi everyone. Across the country, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. This. But the emphasis here is that the paint is excessively flaking off the car where the car is hit by dirt/stones. We took the car to We will say that the red hides small imperfections and dings better than black or dark blue. Cool 2016 Mazda Cx 5 Paint Codes 2022 . Get a good PPf done. Reason I ask is that Mazda in their COVID desperation has offered to put us into a 2020 with a lower monthly payment if we trade in our 2018. responsible with the poor painting service!. . How can I have so many paint chips on my car? Mazda's soul crystal red paint on my Cx-5 that has only 12000 miles and is garaged daily has 12 or more chips on the hood and several on the door. any recourse? We were told by multiple Mazda dealers that the 7 stage paint makes it soft and easy to chip. COLOR: Soul Red Crystal. Less is better. Though I have a relative with a Soul Crystal Red CX-5 who is happy with the car without this. It's a frequently reported issue online with the red 18's, but I'm not sure about other years or colors. Many thanks. - Assembled in Mexico - Ownership Rating: A. I had thought that it was confined mainly to 2017s but I was talking to a customer at work about it and she said that her neighbor just had her 2020 Soul Crystal Red CX5 repainted for the same thing, I was talking to a customer at work about it and she said that her neighbor just had her 2020 Soul Crystal Red CX5 repainted for the same thing. I suppose you could also simply take it to your dealer and have them advocate for you rather than starting with corporate. I might add that I already owned a Mazda 3 so I have checked the warranty and it should be covered so fingers crossed. Less than 5k miles on the car and have only had for 3 months and there's already 9 to 10 chips on the hood and driver door. It has a greater than normal amount of paint chipping on the hood and other places. I have a 2018 and my chips werent nearly as bad as some other users. It barely touched something and it is is scratched all the way down to the metal. Is yours also the Soul Red or a different color?? There are countless online forums and petitions filled with owners all facing the same problems. Finally, apply the final coat with a high performance and easy to apply clear coat, such as SINNEKs CC/1700. down to the metal. In addition, it is easier to blend. I took my car to the dealership I have the same issue on my Mazda3 in Machine Grey. flaking of every time I drive it. I wonder if the OP.s Paint problem, is more associated with the Mazda's poor paint quality, as has been alluded to, on another thread, than actual chips, you wouldn't expect to have even a few after only 4 weeks of driving, on a brand new vehicle . Sales: (702) 358-0930 | Service: (702) 358-0892 | 7760 Eastgate Rd Henderson, NV 89011 at it. I took my car there and dropped it off after being told it would take 1 week to paint. Mazda CX-9 for Sale in Henderson, NV. Instead, use the basic WS/6314 Transparent Red, a product that is specially designed to repair complex colours with reddish shades, and which, being integrated within the water-based system, will allow to simplify and speed up the working time during the repair process. 2021 CX-9 Signature: Why no wireless Apple CarPlay? Fender specified Du Pont paint chips, but bought equivalents from whoever had it in . dealership to get Mazda involved. . We have records of this color appearing on the following models: CX-3, CX-30, CX-50, CX-9, MX-5, Mazda3, Mazda6, and Miata. It's literally sliding off my car!. The dilution may range from 15 to 25%.Add 5% activator to the mixture to harden and favour adhesion of the application. Place for CX-5 owners to discuss their cars, modifications, support, etc. Copyright 1995-2023 LC Mdia inc.All Rights Reserved, By continuing to use this site, you are agreeing to the use of cookies as described in our Privacy Policy. So I went with the 2018 CX5 red soul color again and the paint is flaking again. Repair was not a good match. 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Mazda says of the special blend "Its unique three-layer paint process uses the changing light to create a sense of movement, even at standstill." The only places that don't have chips is the roof and the tailgate. I have purchased a new Nissan, Honda and Subaru in the past and none have had this problem. Adjust the gun according to the indications provided on the product data sheet. and the vehicle has met or exceeded all of the owner's expectations. had 10,000Kms on it) . See Im just anal and got the front end of my 3 clear wrapped. we found that the paint job was well below standard and got Mazda to inspect it as several Would suggest you take the vehicle there and speak with the service manager to arrange an appointment for photos and they will pursue with Mazda. Is there any warranty on paint for these cars. Spring City coming off the car. Is Mazdas CX-30 The Brands Best Two-Row SUV For Drivers? I experienced the same issue with Crystal Soul Red Mazda CX-5. Diese*r Petitionsstarter*in setzt sich fr Dinge ein, die ihr/ihm am Herzen liegen. The chipping is mostly on the hood of the car. Gonna be heartbroken if it happens to mine . . don't want a repeat issue. Across the country, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. The Try the 41v. Or, if youd like to call any of our locations directly, click here. It may not display this or other websites correctly. Takuminuri is a Mazda-exclusive approach to advanced paint technology, starting with the original Soul Red Metallic paint color in 2012, perfected with Machine Gray in 2016 and further refined into a color that uses the learnings from both to stand among the most drool-worthy colors out there. Mud guards (OEM or aftermarket). It wasn't a month old, and I notice However, because there are always exceptions, we must warn you about the famous Crystal Red Metallic paint that has become Mazda's visual signature, and almost a trademark. Apply a first effect or anchoring coat, and then a second more even, extended and regular coat to the entire surface, without overloading the edges. First a bit about the paint. new 2023 mazda cx-5 2.5 s for sale in las vegas, nevada. Maybe because we have 4 dealers within a 20 mile radius. Touch Up Paint Factory - Scratch Repair Kit Compatible With MAZDA Cars With Colour Code: 46V - SOUL RED CRYSTAL METALLIC Size: Paint Pen Kit - Lite (Small) - Computer Matched 1 1995 (798.00/l) Get it Wednesday, Sep 14 - Thursday, Sep 15 FREE Delivery Only 4 left in stock. Very interesting! For a better experience, please enable JavaScript in your browser before proceeding. I also have a 2017 Mazda CX-5 with the Crystal Soul Red paint and I am having small chips Place can (s) on a paint shaker or ensure the paint is fully stirred before reducing. I even purchesed the glass coating the dealership was offering. We feel its our job to let car owners like you know about the problems of specific car manufacturers. 2023 Mazda CX-30 : Touch-Up Paint Products. take a while so the paint work is just deteriorating while I wait. was sent for respray. Check out these images of some of the affected cars: The irony is the soul red crystal paint color was a recipient at the Auto Color Awards back in 2013. I also have a clear wrapping covering the entire front bumper, and the first half of the hood. As a result, you gain a better understanding of the importance of taking your car to be repaired somewhere that is aware of these manufacturer problems. Ive had 3 16+ Mazdas and the all chip easily. So the Soul Red paint has been giving people problems for the past several years with paint chipping. Every time small road gravel hits paint, the paint chips. The added cost for the paint is $595. Pierre. The paint appears to be brittle and not properly bonded to the primer/metal. they are saying its JavaScript is disabled. Skyactiv-G 2.5-liter with Dynamic Pressure Turbo engine. This website uses cookies. We're doing our best to get things working smoothly! Less than 3k miles into ownership, we experienced the horrible paint chipping issue that's so well documented online. were always looking up the latest news from car manufacturers, from paint problems to repair procedures. The car is less than a year old and has at least 20 chips on the hood. bring it in for a complete look. If you're concerned about a used Mazda's body health, rest assured that you shouldn't have any problems with corrosion in cars built in the last 15 years. Press question mark to learn the rest of the keyboard shortcuts. In observing the chipping, the paint layer appears to be very thin. Machen Sie das auch? The SINNEK ACADEMY believes it interesting to create a specific content that helps professionalsto accurately reproduce this colour, through a simple and agile application process. Mazda production communication specialist Jacob Brown was quoted in saying the following: "There's no way to get around this. The hood, which is Collaboration among the paint maker, production engineers, technology research engineers, body design engineers and designers. I swear every time I touch mine another scratch happens. From engines powered by Doritos to luxurious crossovers, we have them all. Anyway, I'm posting to see if anyone knows whether the chipping issues have been solved sine the 2018 model year. We look forward to hearing from you and showing you the 3D Difference! I got my wife a 2019 model for Christmas 2018 and over the last 17 months have been great with no evidence of such issues with this color. Soul red crystal paint. They're repainting the entire vehicle except for the tailgate and rear bumper. Do not opt for this colour!! I have maintained the film the same as if it was paint. They did a complete sand and repaint on the car. Soul red is an absolutely beautiful colour though, especially in the sun, and if I could have gotten it with my car at the time, I would have. Press question mark to learn the rest of the keyboard shortcuts. I will never purchase anything from Mazda again. Mazda CX-30 Complaints, Issues And Problems. was very disappointed with this outcome. Soul Red Crystal Metallic (Color Code 46) is a color and paint design innovation by Mazda.